Refund Policy
We want you to be happy with Arabity OS. This policy explains how refunds and cancellations work. Payments are handled by Paddle, our payment provider and merchant of record, so refunds are issued through Paddle back to your original payment method.
14-day money-back guarantee
If you are not satisfied, you may request a full refund of your most recent payment within 14 days of that charge — this applies to subscription payments (monthly or annual) and to one-time Lifetime purchases. Just contact us; you do not need to give a reason.
Cancelling a subscription
You can cancel a recurring plan at any time. Cancellation stops future renewals; your plan stays active until the end of the period you have already paid for, and you are not charged again. Cancelling does not by itself refund the current period — request a refund under the 14-day guarantee above if you want your latest payment returned.
Renewals
Because renewals are announced in advance and you can cancel at any time before the renewal date, charges for a new period that has already begun are generally non-refundable after the 14-day window, except where required by the consumer-protection law of your country.
Promo codes
Plans granted for free through a promo code involve no payment and are therefore not eligible for a refund.
How to request a refund
- Email coach@aladdinapps.app from your registered address, or use the receipt Paddle emailed you, which links to Paddle's buyer support.
- Approved refunds are processed by Paddle to your original payment method, typically within 5–10 business days depending on your bank.
Contact
Questions about this policy or a specific charge: coach@aladdinapps.app.